25 Nov 2019
November 25, 2019

SLA Plugin for Vtiger CRM 6.x /7.x

1 Comment

vtSLA

 

After sales customer satisfaction is the hallmark of a successful business. With ever increase in number of products and services offered by an Organization, Customer service teams quick and apt responses to customers sets the benchmark for high customer satisfaction index for the particular organization. Vtiger Open Source CRM caters this need with the help of Tickets, FAQ and Service Contracts Modules. Users of Vtiger Open Source CRM users know and understand that the basic modules need further enhancements. “SLA Module” an offering of myEnterprise BizAutomations a Certified Business Partner of Vtiger is the answer for the additional needs to Vtiger Open Source CRM users. With the SLA Module organizations can accomplish automatic assignments, escalations and alerts enabling happy, long lasting customers

Features:

• Configurable Business Hours
• Configurable response and resolution times
• Automate escalations

Advantages:

• Track Violated SLA’s
• Increase Service teams efficiency
• Module Manager Installable

Please Contact us for more details

One Response to SLA Plugin for Vtiger CRM 6.x /7.x
  1. May i have a demo and to know how it works


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