vtIssabel

 

Hi Vtiger Community

myEnterprise( Certified Partner of Vtiger Open Source CRM ) is proud to add integration to its feather the Vtiger and Issabel Call Centre System Integration. This Integration allows users to manage their calling routine via Vtiger CRM.

Issabel is an Open Source Call Centre system. With the integration users of the CRM can utilize the Call Relations and Call recording save functionality within the Vtiger CRM.

pbx integration with vtiger

With Vtiger and Issabel Integration you will be able to use

Features:

• Multi Functional Incoming Call Pop Up.
• Click to call for outbound Calling.
• Call recording accessibility.
• IVR Setup for the incoming calls

Advantages:

• Compatible with Vtiger 6.x and Vtiger 7.x
• Compatible with latest Issabel Call Centre System.

Works on any customised system, Do email us for any specific queries

Please Contact us for more details

Cheers!!!
Team vtigress

One Response to vtIssabel-Integration to Issabel Call Centre System and Vtiger CRM
  1. Good day

    We use Vtiger 7 in our VPS and have Issabel in our local machine.

    We need to make an integration that allows us to avoid that our agents never need to leave Vtiger. That mean:

    That the automatic calls that Issabel launches also open the contact or lead that is being called.

    That in the reports it is possible to filter how many calls each agent or group made, how many and which were successful and the link to the contact or lead

    That in the view of each contact or lead a tab is added to save the recordings of the calls that have been entered or left and by whom.

    Can your extension make this or something very similar?

    Many thanks in advance for your answer


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